Filters
Search Programme
Programme Categories
- Airlines and Aviation ( 2 )
- Archaeology ( 4 )
- Architecture and Design ( 4 )
- Bacon, Deli Meats & More ( 3 )
- Beer ( 5 )
- Blockchain and Hospitality ( 2 )
- Body Language ( 2 )
- Bourbon ( 2 )
- Bread ( 3 )
- Business Etiquette ( 13 )
- Butcher ( 7 )
- Champagne ( 3 )
- Cheese ( 8 )
- Chocolate ( 3 )
- Cigars ( 1 )
- Cocktails ( 1 )
- Coffee ( 4 )
- Communication Skills ( 11 )
- Cultures ( 7 )
- Digital Media ( 15 )
- Disability Awareness ( 3 )
- Diversity at work place ( 3 )
- EcoTourism ( 3 )
- Eggs ( 7 )
- Etiquette ( 12 )
- Fish ( 1 )
- Food & Beverage ( 1 )
- Food Photography ( 6 )
- Fruit ( 1 )
- Hospitality & Innovation ( 4 )
- Hotel Standards ( 2 )
- International Cuisine ( 1 )
- Job Interviews ( 3 )
- Languages ( 2 )
- Leadership and Management ( 11 )
- Liquor ( 1 )
- Maltese History ( 4 )
- Michelin Star ( 4 )
- On line events ( 1 )
- Pasta ( 4 )
- Personal Development ( 8 )
- Pricing Hotel Rooms ( 2 )
- Project Management ( 2 )
- Restaurants ( 13 )
- Revenue Management ( 1 )
- Seed Investments ( 1 )
- Service Techniques ( 10 )
- Shellfish ( 1 )
- Sign language for Hospitality ( 9 )
- Spices ( 1 )
- Sport Tourism ( 3 )
- Strategy ( 4 )
- Sustainable tourism and hotels ( 5 )
- Tea ( 4 )
- Tequila ( 1 )
- Tourism History ( 1 )
- Whiskey ( 10 )
- Wine ( 19 )
I grew up with many etiquette rules in my family, and I definitely think these rules helped shape me into a better version of myself.
So today I’m going to share some of these with you, from posture, Chinese table manners, chopstick etiquette, tea serving etiquette to respecting elders.
Maybe not all of them will apply to your family, but it might be useful if you ever visit a Chinese household.
So today I’m going to share some of these with you, from posture, Chinese table manners, chopstick etiquette, tea serving etiquette to respecting elders.
Maybe not all of them will apply to your family, but it might be useful if you ever visit a Chinese household.
- 714
- 0
Welcome to watch Hanbridge Mandarin business Chinese course: Business Etiquette in China Part 1.
As you start or expand your business in China, it is important to have a basic understanding of Chinese business etiquette. I have five very important rules to help you relax, avoid embarrassment, and focus on building success. Today I will introduce the first three rules!
Rule No.1: Unlike Western business relationships, Chinese business relationships become social relationship.
Rule No.2: When attending meetings, don’t be late and know who the boss is.
Rule No.3: Follow the leader when dining in China.
So, did you remember the 3 rules about Chinese business etiquette? Next time, I will tell you the rules about drinking when doing business with Chinese people!
As you start or expand your business in China, it is important to have a basic understanding of Chinese business etiquette. I have five very important rules to help you relax, avoid embarrassment, and focus on building success. Today I will introduce the first three rules!
Rule No.1: Unlike Western business relationships, Chinese business relationships become social relationship.
Rule No.2: When attending meetings, don’t be late and know who the boss is.
Rule No.3: Follow the leader when dining in China.
So, did you remember the 3 rules about Chinese business etiquette? Next time, I will tell you the rules about drinking when doing business with Chinese people!
- 842
- 0
Learn a few Indian customs with these tips to avoid any unintentional rudeness.
Step 1: Use titles
Use the titles of your Indian counterparts, or address them as "Mr.," "Mrs.," or "Miss." Exchange business cards at the beginning of a meeting, which is standard Indian business etiquette.
Tip
The western habit of whistling to get someone's attention is considered impolite in India. Winking may also be interpreted as offensive, and even sexual.
Step 2: Conduct with respect
Conduct yourself with respect that reassures Indian businesspeople that your intentions are trustworthy and sincere. This includes reining in the western tendency to be aggressive, which, in India, can be taken for disrespect.
Step 3: Give gifts attention
Decline expensive gifts if you can. When you can't, accept the gift with both hands. Set aside a wrapped gift until the giver leaves, which is considered proper etiquette.
Tip
Avoid motioning to someone with a palm up or by wagging one finger, which is an insult. Standing with your hands on your hips is also considered an aggressive posture.
Step 4: Be sensitive to culture
Accept all food and drink during business meetings, even if you elect only to nibble at it.
Step 5: Know what they eat
Remember that Hindus don't eat beef, and Muslims don't eat pork. Many Indians are entirely vegetarian. Be sensitive to a predominant cultural and religious inclination toward vegetarianism and a general abstention from alcohol or cigarettes. Indians prefer business lunches to business dinners, by and large.
Step 6: Go along to get along
Go along with a general disregard for punctuality. Relax and be flexible with them and business will go swimmingly.
Did You Know?
The Indian Gross Domestic Product grew at 6.7 percent in 2008 to 2009, one of the fastest growing economies in the world.
Step 1: Use titles
Use the titles of your Indian counterparts, or address them as "Mr.," "Mrs.," or "Miss." Exchange business cards at the beginning of a meeting, which is standard Indian business etiquette.
Tip
The western habit of whistling to get someone's attention is considered impolite in India. Winking may also be interpreted as offensive, and even sexual.
Step 2: Conduct with respect
Conduct yourself with respect that reassures Indian businesspeople that your intentions are trustworthy and sincere. This includes reining in the western tendency to be aggressive, which, in India, can be taken for disrespect.
Step 3: Give gifts attention
Decline expensive gifts if you can. When you can't, accept the gift with both hands. Set aside a wrapped gift until the giver leaves, which is considered proper etiquette.
Tip
Avoid motioning to someone with a palm up or by wagging one finger, which is an insult. Standing with your hands on your hips is also considered an aggressive posture.
Step 4: Be sensitive to culture
Accept all food and drink during business meetings, even if you elect only to nibble at it.
Step 5: Know what they eat
Remember that Hindus don't eat beef, and Muslims don't eat pork. Many Indians are entirely vegetarian. Be sensitive to a predominant cultural and religious inclination toward vegetarianism and a general abstention from alcohol or cigarettes. Indians prefer business lunches to business dinners, by and large.
Step 6: Go along to get along
Go along with a general disregard for punctuality. Relax and be flexible with them and business will go swimmingly.
Did You Know?
The Indian Gross Domestic Product grew at 6.7 percent in 2008 to 2009, one of the fastest growing economies in the world.
- 585
- 0
* This cultural awareness training course is a free, edited and abridged version. It's ideal for anyone who works with Arabs whether in the region or virtually. The free version does not contain the section on business culture (chapter 5) which can be accessed by upgrading via the URL above.
* If you would like to use any part of this course for training or in a professional capacity please contact Commisceo Global via the link above.
* If you would like to use any part of this course for training or in a professional capacity please contact Commisceo Global via the link above.
- 778
- 0
00:00 Introduction
00:23 Table manners are actually something your parents taught you but are actually far more important as an adult. First of all, your table manners speak volumes about your refinement and it's often interpreted as a sign of character. It's not at all about being snobby or showing off but much rather show respect, your host and your dining partners will greatly appreciate your manners.
It's very important to keep in mind, proper table manners aways help you and never hurt you. The good thing is they can be learned and its never too late to do so.
So what are table manners?
02:31 I suggest you turn your cell phone ringer off when you enter someone else's home and put your phone in your pocket when you're with the guests. Don't leave your phone on the table because you are much more likely to pick it up and look at it which is impolite In the presence of other people.
02:46 If the table is all set, you don't just walk in and sit down. Wait to be seated or wait for the queue of the host, or if they sit, you can sit as well.
02:56 Ideally, want to sit up straight but comfortably, don't slouch, or cross your arms, or sit as you would on your couch while watching a football game.
03:07 Don't expect to sit next to your partner and follow the lead of the hosts. Traditionally, couples were always mixed up to sit with different people.
03:23 If there's a napkin on the plate or next to a plate, put it on your lap right away. If the host or hostess wants to say grace, accept the gesture for what it is, and move along.
03:39 Two, let's take a look at the place setting. In the Western world, an informal place will always have at least a plate, a knife, and a fork. If dessert will be served, you'll find either a little fork or a spoon on the top side of the plate. If soup is served or anything else that requires a spoon, you will also have a spoon. On the top right of the plate, you'll likely find a water glass which is always filled and a wine glass which is empty, to begin with. Sometimes you also find beer glasses; if you prefer that, if that's what's served with a meal. If you see little plate with an extra knife on a top left to your plate, that's for bread and butter. When you're done with the course, you place the fork and a knife at a four to five o'clock angle that means you're done.
05:26 Three, now it's time to serve the food. Most informal dinners are family-style meaning there are bowls or platters where food is served from. For formal dinners, courses are usually plated but we talk about the intricacies of that in our formal dining etiquette video here.
With bowls and anything at the table, the cardinal rule is, don't reach over anybody else and don't touch them. To start, pass the bowl around the table from the left to the right when you get the bowl you hold it and you serve yourself then you pass it on to your neighbor on the right. Always use the serving utensils and never your silverware that's on your place setting. Of course, if the host or hostess has a different idea, go with what they do.
06:57 Four, finally it's time to eat. You should only start eating when everyone else has been served and a host or hostess starts to take their fork and take the lead. It is very impolite and sometimes even rude to just dig into your plate of food while the others are still empty-handed.
16:46 Outfit Rundown
00:23 Table manners are actually something your parents taught you but are actually far more important as an adult. First of all, your table manners speak volumes about your refinement and it's often interpreted as a sign of character. It's not at all about being snobby or showing off but much rather show respect, your host and your dining partners will greatly appreciate your manners.
It's very important to keep in mind, proper table manners aways help you and never hurt you. The good thing is they can be learned and its never too late to do so.
So what are table manners?
02:31 I suggest you turn your cell phone ringer off when you enter someone else's home and put your phone in your pocket when you're with the guests. Don't leave your phone on the table because you are much more likely to pick it up and look at it which is impolite In the presence of other people.
02:46 If the table is all set, you don't just walk in and sit down. Wait to be seated or wait for the queue of the host, or if they sit, you can sit as well.
02:56 Ideally, want to sit up straight but comfortably, don't slouch, or cross your arms, or sit as you would on your couch while watching a football game.
03:07 Don't expect to sit next to your partner and follow the lead of the hosts. Traditionally, couples were always mixed up to sit with different people.
03:23 If there's a napkin on the plate or next to a plate, put it on your lap right away. If the host or hostess wants to say grace, accept the gesture for what it is, and move along.
03:39 Two, let's take a look at the place setting. In the Western world, an informal place will always have at least a plate, a knife, and a fork. If dessert will be served, you'll find either a little fork or a spoon on the top side of the plate. If soup is served or anything else that requires a spoon, you will also have a spoon. On the top right of the plate, you'll likely find a water glass which is always filled and a wine glass which is empty, to begin with. Sometimes you also find beer glasses; if you prefer that, if that's what's served with a meal. If you see little plate with an extra knife on a top left to your plate, that's for bread and butter. When you're done with the course, you place the fork and a knife at a four to five o'clock angle that means you're done.
05:26 Three, now it's time to serve the food. Most informal dinners are family-style meaning there are bowls or platters where food is served from. For formal dinners, courses are usually plated but we talk about the intricacies of that in our formal dining etiquette video here.
With bowls and anything at the table, the cardinal rule is, don't reach over anybody else and don't touch them. To start, pass the bowl around the table from the left to the right when you get the bowl you hold it and you serve yourself then you pass it on to your neighbor on the right. Always use the serving utensils and never your silverware that's on your place setting. Of course, if the host or hostess has a different idea, go with what they do.
06:57 Four, finally it's time to eat. You should only start eating when everyone else has been served and a host or hostess starts to take their fork and take the lead. It is very impolite and sometimes even rude to just dig into your plate of food while the others are still empty-handed.
16:46 Outfit Rundown
- 720
- 0
Today, we talk about restaurant etiquette or how to dine out like a gentleman without embarrassing yourself or committing any faux pas. Restaurant dining presents an interesting human dynamic similar to flying in an airplane, you're in a public space and you have to behave in a way so others around you are comfortable and you are, too. Also, dining in a restaurant represents a lot of a person's etiquette and social skills and because of that, it's very popular with employers to take potential employees or key leadership people out to a restaurant to see how they behave. So without further ado, let's walk through the essential restaurant etiquette that you can apply for business dinner, celebrations, events, or dates. Before you even step inside the restaurant, there are a few things to consider beforehand.
Rule number 1, make sure you can afford it so you don't stretch yourselves too thin, financially. Eating out isn't cheap, especially in a group situation, it can be sometimes awkward to split bills or come up with something so just going to a restaurant with a mindset of ordering water and the cheapest appetizers won't always work.
Also, if you've specific food preferences like gluten-free or if you're allergic to seafood or anything else, make sure the restaurant can accommodate that because having a long ordeal with the waiter isn't the best solution. Most importantly, make a reservation. It's the easiest way to skip a line. If the restaurant doesn't accept the reservation, it's maybe not the best place to go out for a business dinner or a date because it's completely embarrassing to wait with a business guest or a date and you have zero control about how long it's gonna take or not.
Now, in a restaurant, there are typically a few modifications. First of all, while at a private home, the silverware for the entire meal will be laid out on the table, that's not the case at a restaurant. Typically, servers bring you the appropriate silverware for your course, maybe the spoon for the soup or a steak knife for the meat. If there is a lot of silverware on the table, it means you start from the outside and work your way in. Also in the US, you will often find two forks and one knife; that means they'll bring you another knife for your main course or sometimes they want you to reuse your knife. Personally, I always like to have new utensil for every course so I don't mix any flavors. If you need more silverware, simply ask, they are always happy to accommodate you.
If you travel abroad, try to understand a tipping culture. In Germany, it's okay to round up and more is not expected. In Japan, it's downright rude and people won't accept your tip even if you offered it to them. Once you've paid, depart in a reasonable amount of time. In the US, typically, restaurants have multiple seatings a night so I would say 30 minutes after you paid is a good time to leave. If they're not busy and there are many open tables, you can stay as long as you want.
Rule number 1, make sure you can afford it so you don't stretch yourselves too thin, financially. Eating out isn't cheap, especially in a group situation, it can be sometimes awkward to split bills or come up with something so just going to a restaurant with a mindset of ordering water and the cheapest appetizers won't always work.
Also, if you've specific food preferences like gluten-free or if you're allergic to seafood or anything else, make sure the restaurant can accommodate that because having a long ordeal with the waiter isn't the best solution. Most importantly, make a reservation. It's the easiest way to skip a line. If the restaurant doesn't accept the reservation, it's maybe not the best place to go out for a business dinner or a date because it's completely embarrassing to wait with a business guest or a date and you have zero control about how long it's gonna take or not.
Now, in a restaurant, there are typically a few modifications. First of all, while at a private home, the silverware for the entire meal will be laid out on the table, that's not the case at a restaurant. Typically, servers bring you the appropriate silverware for your course, maybe the spoon for the soup or a steak knife for the meat. If there is a lot of silverware on the table, it means you start from the outside and work your way in. Also in the US, you will often find two forks and one knife; that means they'll bring you another knife for your main course or sometimes they want you to reuse your knife. Personally, I always like to have new utensil for every course so I don't mix any flavors. If you need more silverware, simply ask, they are always happy to accommodate you.
If you travel abroad, try to understand a tipping culture. In Germany, it's okay to round up and more is not expected. In Japan, it's downright rude and people won't accept your tip even if you offered it to them. Once you've paid, depart in a reasonable amount of time. In the US, typically, restaurants have multiple seatings a night so I would say 30 minutes after you paid is a good time to leave. If they're not busy and there are many open tables, you can stay as long as you want.
- 750
- 0