Quiz

Some sort of complimentary refreshment Reading materials Ample towels and water Sunscreen

Escort the guest to a chair and provide set-up assistance Offer the snack menu Provide information on water sports facilities Offer children amenities to families

Sure, no problem. You are welcome. Thank you, Ms. Smith. Please have a great time with us! Enjoy the sun!

Upsell the private cabana Inquire about the guest’s satisfaction Offer a helpful orientation to the main features and what makes your pool / beach special Use the guest name as we want to protect their privacy

Improve the landscaping around the pool/beach Add distinctive visuals to sparkle conversations Create different areas around the pool/beach where guests can have different experiences All of the above