During the past months, as tourism travel restrictions started to be lifted, the Malta Hotels and Restaurants Association, the Ministry of Tourism, and the Malta Tourism Authority recognized the need to embark on a coordinated effort to ensure that the Maltese hospitality sector is viewed as adequately safe and prepared to welcome and service the most discerning tourists. Towards this end, a team of experts facilitated by the Mediterranean Tourism Foundation developed the STAR Journey initiative, a comprehensive quality programme which aims to set Malta as an In-Partnership Forbes Travel Guide Destination with a focus on Service Excellence and Safety – a FIRST in the world.
The STAR Journey powered by Forbes Travel Guide aims to promote:
SAFETY - If you are a hotel (5, 4, 3, 2 and boutique hotels) and wish to demonstrate to guests your commitment in ensuring a safe environment whilst staying at your hotel, you can have access to a health security platform that allows you to put to record your efforts in adhering to protocols and accordingly earn a VERIFIED badge with Forbes Travel Guide. For more information and registration please apply here
TUTORSHIP - If you are hotel, restaurant, or an individual working in or studying about tourism, you are eligible to access on-line training opportunities related to service and management excellence by Forbes Travel Guide and other training partners as a continuation to the successful on-line Winning.Training. For more information and registration please apply here
ACCOMMODATION - f you are a hotel (5, 4, 3, 2 and boutique hotels) and wish to get a detailed evaluation of mainly your hotel’s service – and a chance to earn a Forbes Travel Guide Service Excellence Accreditation please apply here
RESTAURANTS - If you are a Restaurant and wish to get a detailed evaluation of your restaurant’s service and quality – and a chance to earn Forbes Travel Guide Service Excellence Accreditation, please apply here
The STAR Journey initiative will remain open until the limit of eligible participants is achieved; therefore we encourage you to act fast and take opportunity of this programme and together work towards setting Malta as a safe and quality oriented tourism destination as verified by Forbes Travel Guide. This is an initiative supported by the Malta Tourism Authority and Ministry of Tourism, and there are no participation fees. Terms and conditions apply.
Should you need any assistance and/or have any questions kindly contact the STAR Journey team on 21318133.