Filters
Search Programmes
Programmes Categories
- Architecture & Design ( 1 )
- Artificial Intelligence ( 6 )
- Bar and Beverage ( 1 )
- Coronavirus Training ( 1 )
- Cultural Integration ( 1 )
- Disability Awareness ( 2 )
- Events ( 1 )
- Finance and Investment ( 1 )
- Food Safety ( 2 )
- Food and Beverage ( 4 )
- Forbes Travel Guide 2022 Sessions ( 3 )
- Forbes Travel Guide Leadership Excellence Level 1 ( 10 )
- Forbes Travel Guide Leadership Excellence Level 2 ( 1 )
- Forbes Travel Guide Management Excellence Level 1 ( 6 )
- Forbes Travel Guide Management Excellence Level 2 ( 1 )
- Forbes Travel Guide Service Excellence Level 1 ( 7 )
- Forbes Travel Guide Service Excellence Level 2 ( 8 )
- Forbes Travel Guide Service Excellence level 3 ( 5 )
- Front Office ( 1 )
- Government and Institutional Travel ( 3 )
- Hospitality Management ( 8 )
- Housekeeping ( 2 )
- Information Technology ( 6 )
- Innovation and Entrepreneurship ( 1 )
- Language ( 1 )
- Law ( 1 )
- Marketing and Communication ( 4 )
- Nutrition ( 1 )
- Professional Chef ( 1 )
- Project Management ( 1 )
- Responsible Tourism & Travel ( 1 )
- Spa ( 1 )
- The Maltese History ( 1 )
- Understanding Different Travellers ( 1 )
The Social Hotelier by Sam-Erik Ruttmann
Where may the next paradigm shift and innovation in the Travel & Tourism be coming from?
Member Joined:
1 Member Joined
Total Views:
806 People Visited
Duration:
01:00
hour
Free
The next innovation and disruption in the Travel and Tourism industry could come from... Banking & Financial Services and Technology industries
According to a research made by Podium 96% of businesses say a fast response to customers is important.
Yet, 82% of customers say businesses aren't fast enough.
There is a huge gap between expectation and actual when it comes to speed and responsiveness. But smart organizations can close that gap, attract more customers, and steal market share.
I discuss with Jayanth Kolla, Founder and Partner, Convergence Catalyst
potential Disruption, Marketing Ideas and Tips and Deep Technologies based Solutions for current and post-Covid world for the Travel and Hospitality industry
Sam Erik Ruttmann
Director of Global Hospitality Development at Studio Puisto Architects
Expert in hotel business, redefining new paradigms for your business growth. Extensive international experience in the hotel industry, hotel management, hotel development for multi brand hotel companies, brand re launch, and asset management across, South East Asia, Middle East and Africa. A strategic and operational back ground in senior management roles leading multi branded hotels and managing owner relations. Currently helping hotel owners and managers to leverage social media to grow their audience, brand and market share.
Lessons
Where may the next paradigm shift and innovation in the Travel & Tourism be coming from?