Filters
Search Programme
Programme Categories
- Architecture & Design ( 1 )
- Artificial Intelligence ( 6 )
- Bar and Beverage ( 1 )
- Coronavirus Training ( 1 )
- Cultural Integration ( 1 )
- Disability Awareness ( 2 )
- Events ( 1 )
- Finance and Investment ( 1 )
- Food Safety ( 2 )
- Food and Beverage ( 4 )
- Forbes Travel Guide 2022 Sessions ( 3 )
- Forbes Travel Guide Leadership Excellence Level 1 ( 10 )
- Forbes Travel Guide Leadership Excellence Level 2 ( 1 )
- Forbes Travel Guide Management Excellence Level 1 ( 6 )
- Forbes Travel Guide Management Excellence Level 2 ( 1 )
- Forbes Travel Guide Service Excellence Level 1 ( 7 )
- Forbes Travel Guide Service Excellence Level 2 ( 8 )
- Forbes Travel Guide Service Excellence level 3 ( 5 )
- Front Office ( 1 )
- Government and Institutional Travel ( 3 )
- Hospitality Management ( 8 )
- Housekeeping ( 2 )
- Information Technology ( 6 )
- Innovation and Entrepreneurship ( 1 )
- Language ( 1 )
- Law ( 1 )
- Marketing and Communication ( 4 )
- Nutrition ( 1 )
- Professional Chef ( 1 )
- Project Management ( 1 )
- Responsible Tourism & Travel ( 1 )
- Spa ( 1 )
- The Maltese History ( 1 )
- Understanding Different Travellers ( 1 )
This session will provide tools for leaders needing to hire and train new associates expediently. While you can use these guidelines in any onboarding scenario, we will focus specifically on the efforts and need to train staff hired for the upcoming season, or in a situation requiring mass rehiring.
- 841
- 0
In this session we will define the Essence of Hospitality and what it means for your property. From there we will create ways to drive this with your teams on a regular basis so that it becomes habit, most especially during stressful times. Learn intuitive service techniques that can assist staff in appropriately reading guests in a variety of situations.
- 908
- 0